Refund policy
Every 4ASTERO tee is printed to order, just for you. Because of that, we don't accept returns or exchanges for change of mind or the wrong size, so please check your size before ordering.
Damaged, misprinted or wrong item: if your tee arrives damaged, misprinted or isn't what you ordered, we'll replace it for free. Email support@4astero.com within 30 days of delivery with your order number and a photo of the problem, and we'll send a new one at no cost to you.
Cancellations: orders go into production quickly. If you need to cancel or change something (size, colour or address), email support@4astero.com as soon as possible. If your order hasn't gone into production yet, we'll cancel or update it. Once it's in production, it can't be cancelled.
Lost parcels: if your tracking shows no movement for 10 business days, contact us and we'll help locate your parcel or send a replacement.
Refunds: when a refund applies, it goes back to your original payment method. Please allow 5 to 10 business days for it to appear.
Questions? Email support@4astero.com and we'll get back to you.